We want you to love your 9tees purchase! If you’re not completely satisfied, we’ve got you covered.
Returns
We accept returns within 7 days of purchase for unworn, unwashed, and undamaged items with the original tags attached.
To start a return, contact our customer support team with your order number and reason for return.
Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item.
Please note that shipping costs are non-refundable.
Exchanges
If you need a different size or color, we offer exchanges within 7 days of purchase.
Items must be unworn, unwashed, and in their original condition with tags attached.
To request an exchange, reach out to our customer support team, and we’ll arrange the exchange process.
We cover the shipping costs for the first exchange. For any additional exchanges, customers will need to cover shipping costs.
Cancellations
Orders can be canceled within 24 hours of purchase. After this period, we may have already started processing your order, and cancellation may not be possible.
To request a cancellation, contact us as soon as possible. If your order has already shipped, you’ll need to follow our return process.
9tees FAQs
1. What is 9tees?
9tees is a fashion brand inspired by the iconic styles and trends of the 90s. We create high-quality, comfortable, and stylish tees that bring 90s nostalgia to life, with a modern twist.
2. How do I place an order?
Simply browse our collection, select your preferred style, size, and color, and click “Add to Cart.” Follow the checkout process to complete your purchase.
3. What payment methods do you accept?
We accept all major credit cards.
5. How long does shipping take?
For domestic orders, standard shipping typically takes 3-7 business days.
6. Can I return or exchange my order?
Yes! We accept returns and exchanges within 7 days after the Item is delivered, as long as the items are unworn, unwashed, and in their original condition. Please refer to our Return Policy for more details.
7. What if I received a damaged or incorrect item?
We’re sorry for the inconvenience! Please contact our customer support team with your order number and details, and we’ll make it right by offering a replacement or refund.
8. How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information so you can monitor your package every step of the way.
9. Can I cancel or change my order?
Orders can be canceled or modified within 24 hours of placing the order. After that, it may have already been processed. Please contact us immediately if you need assistance.
10. How can I contact 9tees?
You can reach our customer support team via email at 9tees.customerservice@gmail.com or call us at +919560501190. We’re happy to help!